Hobby Club Membership Architecture
How to manage and engage club membership in the 21st century
Principles
- Easily managed by anyone
- no single dependency
- well documented and supportable
- Inexpensive (free is best)
- Consider the membership as our customers
What is Membership?
More that just members and requires categorisation
- Contact - Anyone that we know about
- Member - Someone with an active membership
- Certified - Someone with an active certification
- Lapsed - A former member, now not active
- etc.
We Require an ecosystem
- User accounts / identity
- security and personalisation
- self serve changes
- User data management
- secure storage of PII
- GDPR and other data protection
- User communications
- direct and group notifications
- opt in/out and preferences
Use the Internet
Many SaaS products offer a free tier for low usage customers and provide the capabilities we require
Specifically
- Customer data storage
- Customer authentication and authorisation
- Secure version management of documents
- Web presence and outreach
Mailchimp - User Management
| Free Tier | |
|---|---|
| contacts | 2000 |
| audience | 1 |
| sends/mth | 10,000 |
| sends/day | 2,000 |
We use contacts for all membership and leverage
- Opt in/out functionality
- GDPR (and other data protection) compliance
Auth0 - Identity & Access
| Free Tier | |
|---|---|
| active users | 7,000 |
| logins | unlimited |
we use users for all membership and leverage
- Login and Identity
- Define roles (e.g. kind of member)
- Sync with Mailchimp
Github - Storage
| Free Tier | |
|---|---|
| repositories | unlimited |
| automation minutes/mth | 2,000 |
we use github to securely store and version data
- Website content
- Encrypted user data
- UKRA documents and publications
Netlify - web presence
| Free Tier | |
|---|---|
| bandwidth | 100GB/month |
| build minutes | 300/month |
| websites | unlimited |
| serverless functions | 125k/month |
| forms | 100/month |
we use netlify to provide website and integration
How do we wire it up?
Using existing APIs and integrations
The Ask
The initial ask is for committee approval to initiate
- Overall approach
- Create (free) accounts for products
- Registered to a UKRA email address
- Initial configuration for baseline
Next Steps
After the baseline activity, we can start
- Recruiting the UKRA Tech Team
- Detailed design documentation
- Migrate existing members to the system
- Build out new website
- Enable bulk email communication